Español
Privacy Policy
Last updated: 04 AUGUST 2026
At Green Forest Ecolodge we respect your privacy. This policy explains what personal data we collect, why we collect it, and what rights you have over it.
Who we are
Data controller: GREEN FOREST ECOLODGE, located in Cuyabeno, Sucumbíos province, Ecuador. You can reach us at info@greenforestecolodge.com or at (+593) 995433293.
What data we collect
We only collect the data you voluntarily provide through our contact and booking forms:
- Full name
- Email address
- Phone number
- Intended tour date and number of travellers
- The message or enquiry you send us
We also automatically collect aggregated technical data: pages visited, time on site, device type, browser and approximate country of connection.
How we use your data
- To answer your enquiry and manage your booking.
- To send you the tour information you requested.
- To coordinate transport, accommodation and the activities you booked.
- To understand how our website is used so we can improve it.
We do not use your data for any purpose other than the one it was collected for, and we do not sell or share your personal information with third parties for commercial purposes.
Third-party services
Our website uses external services that may process data:
- Google Analytics, to measure site usage statistically.
- Google Ads, to measure the effectiveness of our advertising.
- WhatsApp, if you choose to start a conversation through that channel.
- Google Maps, to display our location.
Each of these services is governed by its own privacy policy.
Cookies
We use first-party cookies necessary for the site to work, and third-party cookies for analytics and advertising. You can block or delete them from your browser settings; doing so does not prevent you from browsing the site.
How long we keep your data
We keep contact and booking data for [COMPLETAR: period, for example 24 months] from your last contact with us, or for the period required by Ecuadorian accounting and tax regulations where a booking took place.
Your rights
You may ask us at any time to access, correct or delete your data, or to object to its processing. Write to info@greenforestecolodge.com and we will handle your request.
This processing is carried out in accordance with Ecuador's Organic Law on Personal Data Protection.
Security
We apply reasonable technical and organisational measures to protect your information against unauthorised access, loss or alteration.
Minors
Our services are contracted by adults. We do not knowingly collect data from minors without the consent of a parent or legal guardian.
Changes to this policy
We may update this policy. The current version will always be published on this page, showing the date it was last updated.
Green Forest Ecolodge privacy policy: what data we collect, why we collect it and how to exercise your rights.
Green Forest Ecolodge | Cuyabeno Ecuador
